Shipping &Tracking
DELIVERY & SHIPPING
Delivery Time = Processing Time + Shipping Time
PROCESSING TIME
All items require 3-5 business days to handcraft.
SHIPPING TIME
| Method | Shipping Time | Price | Free Shipping |
Standard Shipping Worldwide |
To US,UK,CA,AU,DE,FR: 7-15 Business Days To Other: 10-18 Business Days |
$9.99 | Over $59 |
| Urgent Shipping | 3-5 Business Days |
$24.99 | Over $149 |
This table only includes our shipping time and does not include production time. The usual production time is 3-5 days. It takes longer before and after holidays, about 5-10 days.
SHIPPING INFORMATION
Please note that the shipping address will be taken from PayPal. If your shipping address is different from your billing address, please specify this during checkout. The address can be changed before we ship your order. However, we are unable to change the shipping method or address the order is shipped.
ORDER CONFIRMATION
After you complete your purchase. You will receive an "Order Confirmation" email (check your spam folder if you can't find it). Make sure all information is correct. If you have any questions, Please contact us anytime: [email protected]
TRACKING AN ORDER
You'll receive an e-mail confirmation once your order has been shipped. It will include your order’s tracking number and a direct link to your carrier's package-tracking site. This email will provide you with your order ID to track your item as it makes its way to you, as well as the date your order was shipped. You can also check the status of your order from here: Track Order
IMPORTANT
When the carrier returns an undeliverable package to us because of an address issue, you will be charged for reshipping costs. If you require a refund, please note that personalized items have a 30% restocking fee.
Contact Us
Service Email: 7:00pm to 4:30pm Monday to Friday (EST)
Address: Room 203-2, Building 21, Jinshan Gulou Industrial Park, No. 11 Baihuazhou Road, Jianxin Town, Cangshan District, Fuzhou City, Fujian Province,China